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TFL Complaints Reports
Transport for London (TfL)Publication of first Complaints Report demonstrates increasing transparency, a key Mayoral commitment. The report sets out main areas of customer complaints and steps being taken to address them. The first TfL Complaints Report for 2011/12 was published as part of the Commissioner's report to the TfL board held on 20 September. Complaints rates are stated per 100,000 journeys. Data is broken down by Santander Cycle Hi... - Updated 10 years ago
Travel Patterns and Trends, London
Greater London Authority (GLA)This spreadsheet summarises of the key travel patterns and trends relating to the TFL network and Airports around London. Some of the borough level data has been analysed using these interactive charts. Click on the image to open. The first stack graph shows the spread of mode of travel for each borough. In Kensington and Chelsea over 44 per cent of journeys are made on foot, in Bexley 59 per cent of journeys are in a car/motorcyc...