Format
PDF File
Masthead
Transport for London (TfL)
Topic
Transport
Public Transport Accessibility Levels
Transport for London (TfL)
Updated over 9 years ago
Transport for London's (TFL) Public Transport Accessibility Levels (PTALs)PTALS are a detailed and accurate measure of the accessibility of a point to the public transport network, taking into account walk access time and service availability. The method is essentially a way of measuring the density of the public transport network at any location within Greater London.Each area is graded between...
TFL Complaints Reports
Transport for London (TfL)
Updated almost 12 years ago
Publication of first Complaints Report demonstrates increasing transparency, a key Mayoral commitment. The report sets out main areas of customer complaints and steps being taken to address them. The first TfL Complaints Report for 2011/12 was published as part of the Commissioner's report to the TfL board held on 20 September. Complaints rates are stated per 100,000 journeys. Data is...