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London Underground Performance Reports
Transport for London (TfL)
Updated about 6 years ago
Transport For Londons's key London Underground performance measures (since May-11).The key measures of underground performance contained in the Excel spreadsheet are: Total operated kilometres, Total number of lost customer hours (LCH) (all causes), Average excess journey time, and Percentage of scheduled operated.More indicators are available from the TFL monthly performance data Almanac.Also available from TFL are a list of tube...
TFL Complaints Reports
Transport for London (TfL)
Updated almost 12 years ago
Publication of first Complaints Report demonstrates increasing transparency, a key Mayoral commitment. The report sets out main areas of customer complaints and steps being taken to address them. The first TfL Complaints Report for 2011/12 was published as part of the Commissioner's report to the TfL board held on 20 September. Complaints rates are stated per 100,000 journeys. Data is...
Tube Network Upgrade Data from Transport Committee Report
Transport for London (TfL)
Updated almost 12 years ago
Data on the Tube upgrade programme between 2003/04 and 2010/11, requested by the London Assembly to inform London Assembly's Transport Committee report, State of the Underground, September 2011.Data on the Tube upgrade programme for the network and by line including: progress with the upgrade programme for the period 2003/04 to 2010/11 (e.g amount of track and station refurbishment per year);...
Tube Network Performance Data from Transport Committee Report
Transport for London (TfL)
Updated almost 12 years ago
Data on the performance of the Tube between 2003/04 and 2010/11, used to inform London Assembly's Transport Committee report, State of the Underground, September 2011.Data includes: delays (lost customer hours); customer satisfaction; service operated; and journey times.The data used in the report is available in Excel format and we will work to make this available in an open format in...